What is Compliance?

Acting in Compliance consists of knowing and respecting the rules issued by the regulators. So that all Group staff can act in a compliant manner, the rules have to be expressed in a clear and simple way, and every member of staff must be made aware of these rules and trained in accordingly. The purpose of these rules is to ensure the transparency of the Bank’s relations with its clients and supervisors, as well as its integrity. Compliance is thus the bedrock of trust between the Bank and its stakeholders.

Universal Registration Document 2024 - Compliance chapter

Our vision of Compliance

The Group’s activities are carried out in strict compliance of the rules. In particular, the Group’s strives to:

  • collect all information required in the context of customer knowledge (KYC: Know Your Customer) in order to meet regulatory requirements while maintaining customer satisfaction;

  • work with clients and partners whose practices comply with international anti-money laundering and anti-terrorist financing rules and standards;

  • strictly comply with the rules of embargoes and international financial sanctions;

  • protect the interests of each customer by offering tailored products and services as part of personalized advice and follow this advice over time;

  • carry out the controls and declarations necessary for the transparency and integrity of the markets;

  • prevent and manage conflicts of interest;

  • respect the data protection of its customers and employees;

  • apply all rules to ensure tax transparency

  • manage the risks of serious environmental and human rights violations related to its activities and ensure compliance with its voluntary CSR commitments;

  • fight corruption, develop a culture of compliance among its employees and ensure that they can exercise their right to report.


A strengthened organisation

The Compliance Department (CPLE) reports directly to the Group’s General management, as an independent and fully-fledged department. It is headed by Grégoire Simon-Barboux, a member of the Group’s Executive Committee. Numerous committees and exchange spaces in the presence of the Group’s General Management and the Board of Directors make it possible to determine the Group’s main guidelines and principles in terms of compliance.

The Compliance division is organised around:

  • teams devoted to each business line in charge of ensuring the compliance of business activities to regulations, to the oversight of compliance risks and managing the deal flow;

  • central teams in charge of defining compliance norms and standards, performing controls, as well as ensuring key cross-business functions such as digital transformation and training.

The completion of the deployment of major transformation and remediation programs during 2022 will contribute to strengthening the effectiveness of the compliance system implemented by the Group since several years.


Compliance’s priorities

The Compliance division ensures:

  • compliance with laws, rules and ethical principles specific to banking activities and investment services undertaken by the Group, as well as compliance with staff members’ personal rules of good conduct and ethics;

  • awareness-raising and training of all players in preventing non-compliance and reputational risks. 

Our compliance behaviour is a key part of our business as a responsible banker and our ambition to be the relationship-focused bank that enjoys the trust of our clients, and is illustrated by our Code of Conduct, which has been translated into 24 languages and is given to each new Group staff member.

The main non-compliance risks:

1. KYC (Know Your Customer)
Know Your Customer (KYC) corresponds to all responsibilities and duties borne by financial institutions regarding the knowledge they must have of their clients. KYC centres on the actual identification of the client, global knowledge of their characteristics (activity, origin of their funds, etc.), the updating of this information and the implementation of suitable vigilance vis-à-vis these elements.

2. The fight against money laundering and the financing of terrorism

The Compliance Division’s mission is to prevent the operational risk associated with money laundering and the financing of terrorism. It coordinates the fight against such risks and ensures that the Societe Generale group’s member of staff receive continuous training in this respect.
Anti-Money Laundering certificate 
Patriot Act  - Certification regarding correspondent accounts for foreign banks  (The original certificate was executed on December 16, 2021. The certificate will be updated from time to time, as required, to reflect changes to the appendix to the certificate)
Wolfsberg Group Financial Crime Compliance Questionnaire 

3. International Sanctions - Embargos

Compliance with sanctions is an ongoing issue which is increasing in importance and complexity, thus generating significant operational risks and requiring an international approach. Trade embargos and economic sanctions are strictly complied with throughout the Societe Generale group.

4. Client protection
The Group is paying heightened attention to this major issue by implementing strong actions in terms of training and equipping its members of staff, by adapting its tools and by strengthening its internal rules regarding the way it deals with client complaints, including on social networks. The importance the Group places on this issue is widely reflected in its Code of Conduct updated in October 2016. On the European scope, the MiFID II and insurance distribution directives that came into effect in 2018 enable the transparency of our relations with our clients as well as their protection to be strengthened across all of our activities.
Societe Generale Code of Conduct  

Summary of Societe Generale’s Conflicts of Interest Policy

5. Market integrity
The Compliance Division strives to avoid 2 categories of potential conflict of interest: those that may arise between the Group and its clients (or between clients) and those between the Group and its employees. Particular attention has been paid to improving detection and analysis tools, as well as to staff training, in order to detect, identify and map potential conflict of interest situations.

6. The fight against corruption
For a long time now, Societe Generale has promoted strict principles laid down in its Code of Conduct that comply with the most rigorous regulations in this respect, such as the UK Bribery and Corruption Act (2011). The Group has also made some major commitments and taken significant measures:

  • Integration within the United Nations Global Compact.
  • Drafting of an anticorruption code in compliance with the law, and incorporation within SG France’s internal regulations

Code Governing the Fight against Corruption and Influence Peddling

7. Prevention of risks associated with tax evasion
Control provisions have been put in place by the Group to ensure that transactions comply with local rules, laws and the Group’s Tax Code of Conduct. Societe Generale operates in compliance with fiscal transparency requirements and applies the Common Reporting Standard (CRS) within its entities. The same is true of the American Foreign Account Tax Compliance Act (FATCA), the purpose of which is to fight tax evasion schemes. The production of a declaration at national level and the exchanging of tax information allow Societe Generale to meet its fiscal transparency objectives.
Group's Tax Code of Conduct 

8. Data protection
Being particularly sensitive to protecting data of a personal nature, back in 2007 Societe Generale strengthened its protection set-up by creating a special unit in liaison with the CNIL (the French data protection authority). In order to implement the new European General Data Protection Regulation (GDPR) in 2018, in 2016 the Group launched a vast programme incorporating all of this regulation’s requirements, notably regarding its personal data security and usage aspects, as well as the implementation of the increased rights of people concerned

9. Sustainability risks
Societe Generale is committed to ensuring that, in each of its activities, the Group, its staff and its sub-contractors or suppliers act in compliance with the Group’s obligations and commitments on environmental and social matters in order to ensure a responsible and sustainable economy
Statement related to sustainability risks and adverse impacts on sustainability factors


Societe Generale group is strengthening its set-up for recording and processing alerts. The new mechanism, in compliance with the obligations defined by French legislation, allows staff to report serious matters that do not comply with the rules governing the conduct of the Group’s activities. Open to staff, external and temporary members of staff or service providers with whom an established commercial relationship exists (subcontractors or suppliers), the Whistleblowing tool is based on a secure external platform that guarantees the protection of personal data and the strict confidentiality of information. It is accessible in multilingual versions via the below link.

A reminder of the terms and conditions can be found in the Group’s Code of Conduct