Being a responsible financial services group means ensuring we comply with the ethical principles and rules of our profession and manage the risks at the core of our strategies. This is our responsibility towards our customers, and is essential for earning their trust.
Lorenzo Bini Smaghi Chairman of the board of directors
It is crucial that, every day, the Group ensures it fulfils its role as a banker in an ethical and responsible manner, thereby maintaining the trust of its clients and the company’s reputation over the long term.
As a responsible financial services group, the fairness and integrity of our practices are at the heart of our relationship-building approach. Ensuring compliance with these principles is our responsibility towards our customers. It also helps us earn their trust and protects our Group’s reputation.
It is both our role and our responsibility to serve our customers by managing risks. We rely on a robust and efficient risk management unit that works across all our businesses and the markets and regions in which we operate, and also on a strong risk culture shared by all employees.