ANNUAL GENERAL MEETING, 23 MAY 2017 
     WE CAN HOLD  
 OUR HEADS HIGH WHEN  
 COMPARING OURSELVES  
 TO GOOGLE, APPLE,  
 FACEBOOK AND   
 AMAZON     
 LETTER TO SHAREHOLDERS_JUNE 2017 | 7 
  What is Societe Generale’s  
 ethical policy in particular with  
 regard to opening branches  
 and agencies in tax havens? 
 We are in full compliance  
 with all of the rules relating to  
 money laundering and tax fraud.  
 In all of the territories where we  
 have private banking activities,  
 in particular, we will have  
 automatic information exchanges.  
 A large number of countries  
 have signed up to this 2-wave  
 project: a first wave in which  
 countries will transmit information  
 in 2016 and 2017, and a second  
 wave in which this information  
 will, from 2017, be shared  
 and automatically transmitted  
 to the tax authorities of the  
 countries in question in 2018.  
 Since the end of 2009-2010,  
 cooperation among countries  
 has improved considerably  
 and we have also improved the  
 way we operate in this area. 
  How is Societe Generale  
 planning to stand up to Google,  
 Apple, Facebook and Amazon  
 (GAFA) who have suddenly  
 arrived on the banking  
 services scene, specifically  
 payment means? 
 GAFA are among the new entrants  
 in the payments area, a highly  
 competitive area because it can be  
 used to collect data. Accordingly,  
 we have to be very vigilant.  
 Remember that in the area of  
 payments, security is a vital issue. 
 In terms of security, we are the  
 co-promoters, in France, of  
 the Paylib secure transactions  
 system. We are also the first  
 institution worldwide to issue  
 a crypto dynamic card whose  
 number changes every hour. 
 This card provides total  
 security. So we can hold our  
 heads high when comparing  
 ourselves to GAFA.  
  What is Societe Generale  
 doing to anticipate possible  
 disparities in future regulation  
 between the USA and Europe? 
 Balance in terms of regulation is a  
 key issue for our global business  
 lines in which competition is  
 international, especially when facing  
 the US banks which are particularly  
 powerful. We must take great  
 care to ensure that we are not at  
 a disadvantage in this international  
 competition, especially given that,  
 on the US side, there appears to  
 be a desire to relax the rules. 
  What existing disputes does  
 the Group still have to settle?  
 What is the level of risk for  
 these disputes? What is the  
 timetable for their resolution?  
 There are basically three potential  
 disputes with the regulators:  
 the accusation of corruption for  
 investments made by Libyan sovereign  
 funds, the accusation concerning IBOR  
 rates fixing and the dollar denominated  
 transfers to countries on the sanctions  
 list drawn up by the US authorities.   
 It is still difficult to measure the precise  
 level of the risk of these disputes.  
 We are trying to measure it as closely  
 as possible and we are setting aside  
 provisions in this regard. Similarly,  
 it is very difficult to have a clear view  
 of the timetable for resolution, which  
 doesn’t depend on us. We’d like to  
 put these matters behind us as quickly  
 as possible so that in 2018, we can  
 focus 100% on the major structural  
 transformations that await us.  
 Watch the video of the General Meeting on  
 www.societegenerale.com