Across all its businesses, Societe Generale is using digital technologies to transform the banking relationship with its clients. Our Global Banking and Investor Solutions business, which serves institutional clients, large corporates and private banking clients, has also placed digital and innovation at the centre of its strategy.
Objectives: delivering more value-added for clients and increasing our agility in a fast-changing environment.
Didier Valet Head of Global Banking and Investor Solutions
The speed of the digital transition reflects the ever-increasing interconnection between individuals and systems that is affecting all the Bank’s activities. We need to redesign the interfaces we use to interact with our clients and reinvent the way we create services, while at the same time ensuring data security and confidentiality.
THE ROLE OF THE DIGITAL OFFICE
The Digital Office in video
LEVERAGING THE CLOUD, CONTINUOUS DELIVERY AND OUR COMPETENCIES
Carlos Goncalves Head of IT, Global Banking and Investor Solutions
The cloud, continuous delivery and digital transformation are the focus of our IT transformation. Our key aim is to deliver value and offer the best user experience to our clients through open and efficient IT systems.
TALENTED STAFF ARE KEY TO OUR TRANSFORMATION
Societe Generale communicates by means of regular meetings with journalists and influencers on a variety of digital issues affecting the banking sector. Already a leader in innovation and digital services, the Group has made technology and innovation a priority for its 2014-2016 strategic plan and is accelerating its digital transformation to serve its clients.
In the digital era, the biggest innovations in the services sector come from companies that have set up open platforms to leverage the power of the masses. To innovate, a company needs to open up and create ecosystems that involve its stakeholders such as customers, start-ups and universities, as well as staff. This is what is known as open innovation.