Senior Bankers at the heart of the strategic dialogue
"Being the benchmark relationship-focused bank means being able to count on the ability of our teams to work together to serve our customers." Philippe de Vulpian, Senior Banker.
Key players in relationship banking, Senior Bankers are the main point of contact between the bank and its clients. They are responsible for the bank's relations with its major accounts, who are strategic clients in terms of both the potential volume of business and the diversity of the services Societe Generale is able to offer them. Making relationship banking a reality therefore lies at the very heart of their role.
Continuous dialogue, long-term relations, customer satisfaction
With an in-depth knowledge of their clients in terms of their history, their financial structure and their sector of activity, Senior Bankers intervene in every aspect of client relations and recommend global solutions specifically adapted to suit their clients' individual requirements.
For Senior Bankers, accompanying their clients means being able to anticipate their needs and advise them to provide the best possible service and establish a lasting relationship based on transparency and trust. To be as close as they can to their clients, Senior Bankers organise regular meetings and ensure that they are present at every key moment of their client companies' lives. It is a key banking profession directly linked to client satisfaction.
Strategic and cross-business
The role of Senior Bankers has expanded in recent years. The development of the relationship-banking model has increased the commercial teams' need to work closer together as an integrated client team, with the Senior Banker having the leading role. Senior Bankers work in close partnership with the bank's various business lines in order to provide global solutions, primarily from the corporate and investment bank, and best meet their clients' requirements (strategic advice, financing, risk management, etc.) and the development strategy defined by the bank.
A link between the bank and its customers, Senior Bankers have a pivotal position with regards to the development of the relationship-banking model, as they both initiate and facilitate transactions.