As a responsible financial services group, the fairness and integrity of our practices are at the heart of our relationship-building approach. Ensuring compliance with these principles is our responsibility towards our customers. It also helps us earn their trust and protects our Group’s reputation.
It is both our role and our responsibility to serve our customers by managing risks. We rely on a robust and efficient risk management unit that works across all our businesses and the markets and regions in which we operate, and also on a strong risk culture shared by all employees.