Crédit du Nord: Serving entrepreneurs within the territories
By drawing on its in-depth knowledge of the local economic fabric, the Group aims to be the go-to bank for entrepreneurs everywhere in France and to assume its role in the economic development of the French territories. Its eight regional banks are organised like SMEs so that they enjoy a great deal of autonomy in the management of their activities, which enables rapid decision-making and swift responsiveness to customer requests.
Eight regional banks
The Crédit du Nord Group comprises eight regional banks, Courtois, Kolb, Laydernier, Nuger, Rhône-Alpes, Société Marseillaise de Crédit, Tarneaud and Crédit du Nord, and investment services provider Gilbert Dupont, a specialist in the mid-cap segment. It develops customer relationships founded on proximity, expertise, innovation and customer satisfaction. Customers enjoy the advantages of a regional bank while also benefiting from a group with a national and international dimension.
Key facts & figures
Figures at 31 December 2018
8 regional banks
1 brokerage firm, Gilbert Dupont
A network of 840 branches
Nearly 8,600 employees
More than 1.8 million individual customers
296,000 professional and non-profit customers
47,000 business customers and institutional clients
Building strong ties
Industry surveys reflect the excellent quality relationships the network banks build on a day-to-day basis with their customers through a policy of listening and appropriate advice. This year’s CSA surveys conducted among customers of major French banking groups rank the Crédit du Nord Group second in the individual and business customer markets and third among professional customers. Crédit du Nord's Private Banking arm received the “Label Excellent” award for excellence by Magazine Décideurs (best affiliated private bank category) in 2018. The brokerage firm Gilbert Dupont was also recognised by Magazine Décideurs in 2018 as a key player (Label incontournable) in the small cap equity and convertible bond category.