Being a supplier

Relationship management based on CSR

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The Sourcing Division’s objective is to contribute to the Group’s operational efficiency and the control of its operational risks. Its supplier relationship management is based on the Group’s Corporate Social Responsibility approach (CSR).

A social commitment to designated disability sector companies

The retail banking network in France has mandated companies from the designated disability sector to handle their post in a collective initiative involving teams from across the Group.

Societe Generale has confirmed its social commitment by entrusting the distribution of internal mail in the branch network to companies from the designated disability sector. This move, which is innovative in terms of its national coverage, is the result of close cooperation between Mission Handicap, the teams in the Sourcing division and from Retail banking in France and ALD Automotive France.

Significant social scope
According to Thomas GRAVIS, Head of the Functional department of the Group Sourcing division, “the teams were very keen on the social aspect of this project. These contracts have helped businesses in the designated disability sector take on around sixty disabled candidates, many of whom were previously unemployed.” This initiative is therefore a worthy complement to Societe Generale’s existing commitment to the direct recruitment of disabled people.

A collective process
“Mission Handicap, the Sourcing division and the Retail bank in France joined forces to convince the decision-makers at local level of the merits of this initiative, and were pleased with the positive feedback”, says the Head of Mission Handicap Société Générale. “The project required a specific focus, as the changeover required a lot of precautions. For example, visits to the various premises gave us a chance to examine accessibility and equipment on site, as well checking the feasibility of the tasks expected from the employees from the designated disability sector.”

An eagerly awaited rollout
The framework contracts were signed in the last quarter of 2010. All the sites involved signed a call-off contract with the referenced designated disability sector company for an official rollout in January 2011.

Photo: (left ro right) : Thomas GRAVIS, Linda DELORT (Mission Handicap), Lionel CHEVREAU (Retail banking in France), Marie-Hélène D'AMBROSIO (Sourcing division) and Jean-Pierre BENOIT (Retail banking in France).

 

Equipe Achats, Mission Handicap et Banque de détail,

 

The SME commitment of Societe Generale Group: signature of a charter

Signing of the charter of the credit mediation office and CDAF

On June 28th 2010, in the presence of Christine Lagarde (Minister of Economic Affairs, Industry and Employment), Françoise Mercadal-Delasalles – Head of Group Corporate Resources – signed the charter of the credit mediation office and CDAF, the association of purchasing managers in France, governing the relations between major companies and small and medium-sized enterprises.

The aim of the charter is to remedy the issues in the relations between SMEs and their major customers. The signatory major companies commit to improving their relations with suppliers and especially with the small and medium-sized enterprises (SMEs). The charter details the 10 commitments to responsible purchasing, such as financial fairness with suppliers, facilitating collaboration between major purchasers and key suppliers, reducing mutual dependency risks between customers and suppliers, assessing total costs, ensuring company territorial responsibility, acknowledging the environmental aspect.
By signing the charter, Societe Generale Group, as a major purchaser, marks its commitment to implementing these best practices and establishing an environment of mutual trust with its suppliers.
Patrick Suet, Corporate Secretary of SEGL, has been appointed the Internal Mediator of Societe Generale. He will be responsible for the proper implementation of the Charter within the Group and will be in charge of handling cases brought to him for mediation.

Logo of the charter:

Logo Charte

 
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SUBSCRIBING TO OUR STRATEGY AND WORK ETHICS

4 major lines of work:

- act in collaboration with the Group entities representatives, far ahead of the negotiation process to standardize and consolidate our requirements
- consolidate and globalize volumes on the largest baseline, including in international locations
- ensure the operational implementation and performance management of contracts
- and therefore contribute to the Group’s operational efficiency.
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CONTROLLING OPERATIONAL RISKS

Société Générale’s objective is to only deal with businesses with guaranteed financial soundness

Operational risks are either linked to weaknesses in internal processes or to external events that may affect:
- the quality of a product or service purchased
- the supplier’s capability to ensure proper execution of a contract.
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MEETING OUR CSR REQUIREMENTS

Guaranteeing CSR clauses in all contracts

Since 2006, the Sourcing Division has implemented the Ethical Sourcing Program (ESP) which aims at including CSR in its sourcing policies and practices.
Société Générale Group signed up to the Global compact in 2003.
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SUBSCRIBING TO THE ETHICAL SOURCING PROGRAMME

Société Générale develops its responsible sourcing policy through the implementation of the ESP.

Through this initiative, based on the ongoing dynamic mobilization of its supplier base, the Sourcing Division asserts its ambition: contribute, together with and through the suppliers, to controlling the Group’s operational risks by including CSR considerations in the daily routine of its sourcing practices.