Societe Generale: multi-channel relationships

The Societe Generale network supports a diverse clientele of individual customers, professionals, businesses, communities and not-for-profit organisations. Customer satisfaction is our top priority: our network has been named “Service client de l’année 2015”, or Customer Service of the Year 2015 (Viseo Conseil), and deploys an offer that is customised to its customers’ new requirements. It employs an innovative and effective multi-channel platform: a dense network of branches, online tools, dedicated advisors, and a comprehensive and diversified range of products and services.

The Societe Generale network in France

  • 2,246 branches

  • 29,000 employees

  • 8 million individual customers

  • 466,000 professional, business and not-for-profit customers

A bank dedicated to its customers

More than ever, individual customers expect banks to provide support during major life events and to protect their families. By building close relationships based on trust with each of its customers, Societe Generale proves its dedication to their everyday needs.

Societe Generale retail banking (in French only)

Figures

  • 9,000 online retail businesses received support

  • 1 in 3 French businesses received support for exports

Societe Generale is particularly dedicated to small and medium-sized businesses: by supporting their development, we also contribute to the growth of the economy. 

Read about Societe Generale's teamwork with its professional customers (in French only)

Partner of Public Economy markets

The Bank accompanies Public Economy players by providing them with customised solutions and by supplying them with its own and its subsidiaries’ expertise.

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Innovation & web 2.0 services

Societe Generale continually innovates to simplify the daily lives of our customers and to build Bank 2.0. Discover all our digital communication tools (in French only).